Chase Mobile

For Chase Bank customers, the Chase App offers a convenient, user-friendly way to manage finances on the go. If you’re new to this app or want to get more out of it, this guide covers everything you need to know.

What is the Chase App?

The Chase App is a mobile banking application provided by JPMorgan Chase & Co. It allows users to manage their Chase bank accounts, credit cards, loans, and even investments from their smartphones. Whether you want to check your balance, transfer money, or make a quick payment, the Chase App puts everything at your fingertips.

Why You Should Use the Chase App

The Chase App is for you if convenience, security, and control over your financial life sound appealing. This app lets you keep tabs on your accounts 24/7, no matter where you are. From tracking spending to paying bills and even depositing checks with your phone, it simplifies everyday banking.

What You Can Do with the Chase App

With the Chase App, you can manage nearly all of your Chase accounts and more. Here are just a few of the key features:

• View your account balances and transaction history.
• Pay bills and transfer funds easily.
• Deposit checks remotely using your phone’s camera.
• Monitor your credit card spending and redeem Chase Ultimate Rewards.
• Set up alerts to track your spending or get reminders about upcoming payments.

How to Download the Chase App

Downloading the Chase App is quick and easy whether you use an iPhone or an Android device.

Downloading on iOS Devices

1. Open the Apple App Store on your iPhone.
2. Search for “Chase Mobile.”
3. Tap on the app, then click “Download.”
4. Once installed, open the app and sign in.

Downloading on Android Devices

1. Open the Google Play Store on your Android phone.
2. Search for “Chase Mobile.”
3. Tap “Install.”
4. Open the app and sign in to your Chase account.

Setting Up Your Chase App

Once the app is installed, setting it up is a straightforward process.

Signing Up for a Chase Account

You can create an account directly through the app if you’re new to Chase. Follow the prompts to provide necessary information such as your name, Social Security number, and address. After verifying your identity, your account will be ready to go.

How to Link Existing Chase Accounts

If you already have a Chase account, log in with your username and password. The app automatically links your checking, savings, or credit card accounts to your mobile dashboard.

Navigating the Chase App Dashboard

The app’s main interface is clean and easy to navigate. Here’s a breakdown of how to get around.

Understanding the Main Interface

The dashboard gives you a quick view of all your accounts in one place. You can click on specific accounts for more details, such as recent transactions or balances.

Customizing Your Dashboard

You can customize the layout by rearranging account cards to suit your preferences. This way, your most-used accounts are always within easy reach.

Chase App Security Features

Regarding mobile banking, security is key—and Chase takes this seriously.

Two-Factor Authentication

Chase employs two-factor authentication to protect your account. You must enter your password and send a code to your phone to log in.

Biometric Login (Face ID, Fingerprint)

For added security, you can also enable Face ID or fingerprint login. This lets you access your accounts quickly while ensuring no one else can log in.

How to Manage Your Accounts Using the Chase App

With the Chase App, account management is simple.

Checking Your Account Balance

To check your balance, open the app and tap on the account you want to view. Your current balance, along with recent transactions, will appear instantly.

Reviewing Transaction History

Want to see how much you spent last weekend? The app lets you easily scroll through your transaction history, making it easy to track spending.

Transferring Funds Between Accounts

Need to transfer money between your Chase accounts? Select the “Transfer” option, choose the accounts, and enter the amount. The transaction is completed within seconds.

Making Payments with the Chase App

Paying bills or sending money has never been easier.

Paying Bills Easily

Set up bill payments directly in the app, whether for utilities, loans, or rent. You can schedule one-time or recurring payments to make things even easier.

Using Zelle for Peer-to-Peer Payments

The Chase App integrates with Zelle, a fast and secure way to send money to friends and family. You only need their email address or phone number to send funds instantly.

Mobile Check Deposit with the Chase App

One of the standout features of the Chase App is mobile check deposit.

How to Deposit a Check Using Your Phone

To deposit a check, click on the “Deposit Checks” option in the app. Snap a photo of the front and back of the check, enter the deposit amount, and submit it. It’s that easy!

Common Issues and How to Avoid Them

To avoid errors, ensure you’re in a well-lit area, and the entire check fits within the camera frame. Double-check the deposit amount before submitting.

Tracking Spending with Chase Insights

The Chase App offers built-in tools to help you stay on top of your finances.

Budgeting Tools

With Chase Insights, you can set up a budget and track your spending across various categories like dining, groceries, and entertainment.

Spending Categories and Alerts

Set up spending alerts to notify you when you’re nearing your budget limits in any category. This feature helps you avoid overspending.

Chase Credit Card Management in the App

The app also helps manage your Chase credit cards efficiently.

Monitoring Credit Card Activity

You can view your credit card transactions in real-time, helping you track spending and avoid any surprises on your bill.

Redeeming Chase Ultimate Rewards Points

If you have a Chase credit card with rewards, you can redeem your points for travel, cashback, or gift cards directly through the app.

How to Report Fraud or Lost Cards via the Chase App

If something goes wrong, like a lost card or suspicious activity, the app has tools to help.

Instant Card Lock Feature

Lost your card? You can lock it instantly using the app, preventing any unauthorized transactions.

Reporting Unauthorized Transactions

You can also report fraud directly in the app. Chase’s team will investigate and help resolve the issue quickly.

Benefits of Using the Chase App While Traveling

Even on the go, the Chase App keeps you connected.

Accessing Accounts from Anywhere

The app works globally, so you can access your accounts while traveling. You can also notify Chase of your travel plans to avoid any issues with foreign transactions.

Managing Foreign Transactions and Notifications

Keep track of international purchases and monitor exchange rates for foreign currency transactions, all through the app.

Customer Support in the Chase App

If you ever need help, the Chase App offers robust customer support options.

How to Contact Chase Support

You can contact customer service directly within the app through the secure messaging feature or by calling a Chase representative.

Using the Secure Message Center

For non-urgent inquiries, the Secure Message Center allows you to communicate with Chase support at your convenience.